Service

Design Team

Design Team

Let's Meet Our Team

Service Advantages

Service Advantages

01

Core competitive advantage: Vertical integration of the entire industry chain.

Our own factory realizes the integration of research and development, design, production and manufacturing, sales, service, logistics, etc. Ensuring that the entire process of product design to delivery is controllable, shortening the delivery cycle (regular orders can be delivered within 30 days), effectively reducing costs, and maximizing the profit margin for customers.

02

Technological innovation and patent reserves: supporting large-scale customization demands.

①The products incorporate core technologies such as intelligent temperature control, energy-saving heating, and safety against dry burning. They have passed certifications such as CB, CE, GS, ETL, EMC, LVD, DGCCRF, ROHS, and REACH, and comply with national standards in many markets such as Europe, America, Australia, Africa, the Middle East, and Southeast Asia.

 Distinctive Design Highlights: The integrated fryping and grill adopts a detachable structure, achieving the function of easy to operate between frying, grilling, and hot pot modes, with practical and simple operation.

 ③The design of electric grills and charcoal grills uses processes such as smokeless and low-smoke technologies, restoring the traditional flavor of delicacies, ensuring the clean and easy-to-clean characteristics of the using environment, making them very suitable for indoor scenarios.

03

Stringent Quality Control and Environmental Protection Concept

All process links and production processes are strictly implemented in accordance with the standards and requirements of the ISO9001 international quality management system. The quality of raw materials, process products, semi-finished products, and finished products are strictly controlled. All raw materials and accessories in contact with food use food-grade stainless steel materials and high-temperature-resistant food-grade coatings to ensure that they meet the product performance testing requirements and standards of different market countries.

Each workshop practices green manufacturing, earnestly implements and complies with relevant environmental protection laws and regulations issued by the local government, and resolutely implements the compliance principle of “zero emission for heavy pollution and micro emission for light pollution”.

04

Customer Service and Solutions

1), In-depth Customization Services:Support OEM and ODM borderless cooperation, provide brand-new designs for product appearance and structure, as well as customized design based on samples. Comprehensive customization of product packaging, logos, etc. is available, and the sampling of conventional products can be completed in the fastest 7 days.For customers in different markets, we can provide compliance consultation and assistance can be given to help customers complete various product certifications in the target countries (such as UL, ETL, CB, CE, SAA, KC, GOST, etc.).

2),Global Channel Support System:Provide multilingual product manuals, marketing material packaging, after-sales training and guidance services to assist customers in promoting products in local markets.

3), Lifetime Service Commitment:A super-long warranty period of 24 months, response to after-sales issues within 24 hours, and lifelong supply of accessories services.

4), Regularly push market trend prediction reports and product upgrade plans, and launch and promote 3-5 new products every year to fully meet the continuous incremental needs of customers and build long-term and stable strategic partnerships.

05

Cooperative Value Proposition

We are not only your product suppliers, but also a solid technical backup and loyal partner for you to expand the consumer electrical appliances and outdoor barbecue product markets. Through efficient production, flexible customization, and worry-free services, we help your brand take the leading position in domestic and global competitions.

Finally, we welcome sincere inquiries from customers in all markets and provide you with exclusive product marketing plans and quotation lists. We are looking forward to your good news and achievements.

Product Catalog (Manual)

Product Catalog (Manual)

Product Brochure

Comprehensive quality testing in accordance with international standards and industry specifications

Certificate

Certificate

patent

patent

01--CE
CE
02--CB
CB
03--EMC
EMC
04--LVD
LVD
05--rohs
ROHS
06--REACH
REACH
07--GS
GS
08--ISO9001
ISO9001
09--BSCI
BSCI

FAqs

FAqs

1. Are you a factory or a trading company?

We are manufacturer, You are warmly welcome to visit our company.

Our factory is located in Yongkang City,Zhejiang Province,China.

If by airplane, you can fly to Hangzhou airport or Yiwu airport, if by high speed train, you can arrive to our city directly.

2. How can we guarantee quality?

We check every process from raw materials to finished products to make sure they are of good quality, all goods were 100% tested before packing,Our own inspectors check every order in our warehouse before shipment.

3. Can you provide the sample?

Yes, we can supply the sample if we have ready parts in stock. Customers are required to pay the sample cost and the courier cost. (Sample cost can be refunded in regular orders.)

For standard products, sample time around 3-5 days,

For customized products, we will send you confirmation letters of relevant drawings, process and appearance requirements, and sample time around 5-10 days.

4. Can you produce the product as our sample?

Yes, we have our own R&D department, we can produce by your samples or technical drawings. We can build the molds and fixtures.

5. Can you show our LOGO on the package?

Yes, we accept OEM, ODM, Usually the customization is based on MOQ 1000pcs, If less than MOQ will have extra cost.

6. What are your payment terms?

According to the order situation and customer requirements, we provide various and flexible payment methods.

1:Alibaba Credit Insurance online payment.   

2:30% deposit by T/T in advance, balance paid before delivery or against B/L copy.

3:Payment by irrevocable LC at sight.

4:Western union payment.

7. What's the delivery time for your products?

It depends on the quantity of your order, Standard and inventory products, delivery in 10-20 days.Standard but not in stock products, delivery in 30-40 days.The delivery time of customized products depends on the quantity and degree of customization, and is generally delivered in 40-45 days.

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